{"id":87,"date":"2026-06-05T11:47:52","date_gmt":"2026-06-05T09:47:52","guid":{"rendered":"https:\/\/serenite-riviera-conciergerie.fr\/?page_id=87"},"modified":"2026-09-28T08:12:35","modified_gmt":"2026-09-28T06:12:35","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/serenite-riviera-conciergerie.fr\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"87\" class=\"elementor elementor-87\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2baed7f e-con-boxed e-flex e-con e-parent\" data-id=\"2baed7f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91a0dfc elementor-widget elementor-widget-heading\" data-id=\"91a0dfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9ea1dd elementor-widget elementor-widget-text-editor\" data-id=\"c9ea1dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>How S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie collects, uses and protects your personal data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ce6803 e-con-boxed e-flex e-con e-parent\" data-id=\"2ce6803\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7e6b3d e-flex e-con-boxed e-con e-child\" data-id=\"b7e6b3d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1706d23 elementor-widget elementor-widget-text-editor\" data-id=\"1706d23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie, trust and discretion are at the heart of the relationship we build with our clients. We therefore pay particular attention to the protection of your personal data and respect for your privacy. This policy informs you transparently about how your data is collected, used, and protected. We are committed to collecting only the information that is strictly necessary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a41926c e-flex e-con-boxed e-con e-child\" data-id=\"a41926c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34143f6 elementor-widget elementor-widget-heading\" data-id=\"34143f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data collected<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94d70f8 elementor-widget elementor-widget-text-editor\" data-id=\"94d70f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As part of its services, S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie may collect personal data necessary for the quality of its services and the support of its clients, including the following.<\/p><ul><li>First and last name<\/li><li>Email address and phone number<\/li><li>Information relating to your request, your stay or your project<\/li><li>Address of the property entrusted, as part of a management service<\/li><li>Data provided during our exchanges (form, email, telephone)<\/li><li>Browsing data (cookies, IP address, browser type)<\/li><\/ul><p>Payment data is never stored directly by S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie. It is processed exclusively by secure external service providers, such as booking platforms and online payment solutions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8489e4b e-flex e-con-boxed e-con e-child\" data-id=\"8489e4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4215a8d elementor-widget elementor-widget-heading\" data-id=\"4215a8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Collection methods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84d48f2 elementor-widget elementor-widget-text-editor\" data-id=\"84d48f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Personal data is collected transparently in the following situations.<\/p><ul><li>When you fill out the website&#039;s contact form<\/li><li>When you contact us directly, by email, telephone or any other means<\/li><li>In the context of requests for information, quotes or services<\/li><li>During your browsing of the site, via technical tools provided by the hosting provider Infomaniak, without individual tracking<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-922dd3b e-flex e-con-boxed e-con e-child\" data-id=\"922dd3b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-985c645 elementor-widget elementor-widget-heading\" data-id=\"985c645\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Purposes and legal basis of processing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fe7c0f elementor-widget elementor-widget-text-editor\" data-id=\"9fe7c0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Personal data is used exclusively within the framework of our relationship, to respond to your requests and contact you again, to manage your property or organize your stay, to support you before, during and after each service, to improve the quality of our services and to comply with our legal obligations for invoicing and accounting.<\/p><p>No data is used for commercial purposes without your prior consent, and these processing operations comply with the principle of data minimization.<\/p><p>They are based on your consent (contact form, cookies where applicable), on the execution of a contractual relationship for services, and on compliance with our legal obligations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31da40b e-flex e-con-boxed e-con e-child\" data-id=\"31da40b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ff466a elementor-widget elementor-widget-heading\" data-id=\"4ff466a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data recipients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b37c81 elementor-widget elementor-widget-text-editor\" data-id=\"5b37c81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your data is treated with the utmost confidentiality. It may be transmitted, only if necessary, to the S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie team, our hosting provider Infomaniak and partners involved in providing services, such as cleaning or maintenance.<\/p><p>S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie is committed to never selling or renting your personal data, and never transferring it to third parties for commercial purposes without your consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b36e9cb e-flex e-con-boxed e-con e-child\" data-id=\"b36e9cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f7865e elementor-widget elementor-widget-heading\" data-id=\"4f7865e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data hosting<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa933cd elementor-widget elementor-widget-text-editor\" data-id=\"aa933cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The data is hosted on secure servers located in Europe. In the event of a transfer outside the European Union, appropriate safeguards are in place, including standard contractual clauses that comply with European requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b7f763 e-flex e-con-boxed e-con e-child\" data-id=\"3b7f763\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a40422 elementor-widget elementor-widget-heading\" data-id=\"4a40422\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shelf life<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a3fae3 elementor-widget elementor-widget-text-editor\" data-id=\"6a3fae3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Personal data is retained only for as long as necessary for the purposes for which it was collected.<\/p><ul><li>Contact details, for a maximum of 3 years from the last exchange<\/li><li>Data related to services, for the duration of the contractual relationship, extended if necessary to meet legal obligations<\/li><li>Billing data, 10 years in accordance with accounting regulations<\/li><li>Browsing data (cookies), maximum 13 months<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e897396 e-flex e-con-boxed e-con e-child\" data-id=\"e897396\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f9a6c3 elementor-widget elementor-widget-heading\" data-id=\"6f9a6c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data security<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09e1750 elementor-widget elementor-widget-text-editor\" data-id=\"09e1750\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie implements appropriate technical and organizational measures to guarantee the security and confidentiality of your data, including a secure HTTPS site, restricted access to authorized persons only, secure hosting solutions and regular backups.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b082df7 e-flex e-con-boxed e-con e-child\" data-id=\"b082df7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2aff74 elementor-widget elementor-widget-heading\" data-id=\"c2aff74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e76576 elementor-widget elementor-widget-text-editor\" data-id=\"8e76576\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In accordance with the GDPR, you have the right to access your personal data, request its rectification or erasure, object to its processing or request its restriction, and withdraw your consent at any time where it forms the basis for the processing. You also have the right to lodge a complaint with the CNIL (French Data Protection Authority).<\/p><p>To exercise your rights, contact the data controller, S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie, micro-enterprise, 14 avenue de Grasse, 06800 Cagnes-sur-Mer, at the address <a href=\"mailto:contact@serenite-riviera-conciergerie.fr\">contact@serenite-riviera-conciergerie.fr<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ed2f74 e-flex e-con-boxed e-con e-child\" data-id=\"6ed2f74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b149a42 elementor-widget elementor-widget-heading\" data-id=\"b149a42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer reviews and comments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d77fab8 elementor-widget elementor-widget-text-editor\" data-id=\"d77fab8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When you post a review on the site, certain data may be collected, such as your name, email address, IP address, and technical browsing data. This data is used solely to manage, publish, and moderate reviews and to prevent abuse.<\/p><p>Reviews are only published with your consent, and you can request to modify or delete them at any time by writing to <a href=\"mailto:contact@serenite-riviera-conciergerie.fr\">contact@serenite-riviera-conciergerie.fr<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2145ae0 e-flex e-con-boxed e-con e-child\" data-id=\"2145ae0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bce099 elementor-widget elementor-widget-heading\" data-id=\"2bce099\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Policy change<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9c9a9d elementor-widget elementor-widget-text-editor\" data-id=\"c9c9a9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This privacy policy may change to reflect legal, regulatory, or technical developments. We encourage you to review it regularly.<\/p><p>Last updated on September 27, 2026.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55ffbcf elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"55ffbcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/serenite-riviera-conciergerie.fr\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9 Comment S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie collecte, utilise et prot\u00e8ge vos donn\u00e9es personnelles. Chez S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie, la confiance et la discr\u00e9tion sont au c\u0153ur de la relation que nous construisons avec nos clients. Nous accordons donc une attention particuli\u00e8re \u00e0 la protection de vos donn\u00e9es personnelles et au respect de votre vie priv\u00e9e. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-87","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 | S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment S\u00e9r\u00e9nit\u00e9 Riviera Conciergerie collecte, utilise et prot\u00e8ge vos donn\u00e9es personnelles, et comment exercer vos droits.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/serenite-riviera-conciergerie.fr\/en\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" 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